The expression of a need or the push forward of specific problematics sometimes reveals a reason or a bundle of reasons more fundamental or hidden.

Within the framework of a mid to long term strategic approach, M2G-Global Meaning™ has two major tasks:

• Guarantee that the targets and needs expressed by the customer will be taken into account
• Ensure that the targets and needs not expressed by the customer are properly understood and taken into account.

M2G-Global Meaning™ organizes the interventions and the solutions exposition thanks to a concept relying on a global approach of the problematics.
This method is characterized by:

• Its whole, thanks to a complete survey of the problematics
• Its transversality, thanks to a pluridisciplinary approach
• Its qualilty, thanks to the optimization of the exchange and communication processes.

M2G-Global Meaning™ lies within the framework of a commitment context from M2G to bring its expertise at their customer's service and to offer him a solution answering to his expectations.

M2G-Global Meaning™ hinges on 7 main steps :

1. Survey of the problematics in relationship with a M2G reference frame
2. Establishment of the true problematics
3. Establishment of the solution adapted to this problematics
4. Presentation of the advantages of the proposed solution
5. Commitment on a time schedule for reply, realization and implementation
6. Commitment on the quality of the services given and the guarantees brought by the proposed solution
7. Commitment on the After Sales Service: training, maintenance contracts, spare parts, repairs and refurbishing.